Faq’s

Frequently Asked Questions

How can we help you today?

At South Shores International Bank, we are committed to providing you with world-class service, transparency, and security. Below you’ll find answers to the most common questions from our valued customers. If you need further assistance, our dedicated team is always here for you.

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Wide range of topics to address common queries.

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  • 01How do I open a new account?

    Opening a new account at South Shores International Bank is seamless. Start online via our secure portal or visit any branch. Our expert team will help you choose the best account for your needs and guide you through the process, ensuring your information is handled with the utmost confidentiality and care.

  • 02How can I check my account balance?

    Check your account balance anytime using our mobile app, online banking, or at any South Shores International Bank ATM. You may also contact our 24/7 customer service or visit a branch for personalized assistance.

  • 03Is online banking secure?

    Absolutely. Our online banking platform uses state-of-the-art encryption and multi-factor authentication to safeguard your information. We continuously monitor for security threats, ensuring your banking experience is safe and reliable.

  • 04What is the daily ATM withdrawal limit?

    ATM withdrawal limits vary by account type, but most accounts allow up to $2,500 per day. For higher limits or special requests, please contact your relationship manager or our customer service team.

  • 05How do I apply for a loan?

    Apply for a loan online or at any branch. We offer a full suite of loan products—personal, home, auto, and business. Our experienced advisors will guide you through every step, ensuring a smooth and transparent process tailored to your needs.

  • 06How can I access my account details and transactions online?

    Access your account details and transaction history 24/7 through our secure online banking or mobile app. Manage your finances, transfer funds, and monitor activity with ease and confidence.

  • 07How do I report a lost or stolen card?

    If your card is lost or stolen, call us immediately at +1 (305) 555-1234. We will block your card and arrange a replacement promptly. You can also use our mobile app to report and manage lost or stolen cards instantly.

  • 08What are the fees associated with my account?

    We are committed to transparency. Our fees are competitive and clearly outlined on our website. For details specific to your account, please contact your branch or our customer service team.